FAQ
Frequently Asked Questions
It is important to note that the Open Trip operates as a group tour, meaning the journey will be conducted collectively, often alongside other tour participants. Therefore, to ensure optimal collective comfort and shared experience, we highly encourage all participants to minimize personal preferences and prioritize the interests of the group.
Is the open trip guaranteed to proceed?
We guarantee that the open trip will proceed even with only 1 participant, without any change in price
Where is the destination airport when purchasing plane tickets?
To join the Komodo tour, you need to purchase a plane ticket to Komodo Airport, Labuan Bajo, Flores, NTT. Most flights will transit in Denpasar, Bali, and continue the flight to Labuan Bajo.
If you want to buy a ticket, select which date?
You can purchase a plane ticket landing at 09:15 on the first day of the trip (flight from Bali at 7 in the morning) as the trip starts at 10 in the morning. However, if you prefer a relaxed schedule, you can also buy a plane ticket landing one day before the trip’s schedule. The return ticket can be purchased on the last day of the trip at 11 am – 11:30 am at the latest, so participants can catch flights at 1 pm or in the afternoon.
Where is the meeting point?
In Labuan Bajo, Flores, NTT, Indonesia, the meeting point is located at the Pelni port, which is a 10-minute drive from Komodo Airport. All participants will be picked up at their respective locations half an hour before the trip.
What is a Recommendation for a Hotel?
Ayana Komodo Resort, Plataran Komodo Resort, Loccal Collection, Sudamala Resort Komodo Labuan Bajo, Laprima Hotel, Meruorah Komodo, Bintang Flores Hotel, Carwen Plazza Hotel, Sylvia Resort Komodo, Seaesta, The Jayakarta Suites Komodo Flores, Mohini Komodo Resort.
Is it safe for toddlers to join a sailing trip?
For toddlers to be safe to join a sailing trip, during physical activities such as trekking/snorkeling, toddlers can wait on the boat under parental supervision.
How many are the maximum participants for an open trip?
The number of participants in the open trip is adjusted to the capacity of the boat that will be used. Before making a reservation, guests will be offered a choice of available boats on the desired trip date.
Can guests be replaced if they have already sent their ID card/Passport?
Guests can be replaced with the consent of the initially registered guest with a maximum notification of H-1 (1 day before the trip).
Why Reservation must sent ID card/Passport?
A photo of ID card/Passport is required for sailboat permission as a mandatory requirement from the Harbor Master.
Why are guests not allowed to leave money for Komodo National Park entrance fees?
Tickets to enter Komodo National Park are available for cash payment only, and the entrance fee is excluded to avoid any change-related issues (such as price changes, etc.).